Please include
- Personal or Trainer Edition
- Application version
- Your Windows or Android version and device model
- What you were doing
- The exact error wording
Help and support
Clear guidance for Personal and Trainer Edition users.
Use this address for installation problems, application errors and technical questions.
Email supportCommon questions
No. Normal day-to-day use is offline. Internet access is needed for Microsoft Store or Google Play downloads and updates, online food lookup and other online services you choose to use.
Application data is stored locally on your Windows or Android device unless you deliberately export or back it up elsewhere.
Work with a qualified Personal Trainer using CMA Trainer to prepare and supply your programme, guide its use and review progress. Personal recording tools do not replace that professional support.
Windows Trainer 0.30.00.097 is published through Microsoft Store. Contact CMA about access and activation.
Your fitness partnership
CMA Personal is designed to work with a qualified Personal Trainer who uses CMA Trainer. Arrange this support before relying on the app for your training programme.
Your Trainer discusses your goals and circumstances, prepares a suitable programme and supplies it through a supported CMA package.
Use Windows or Android Personal to follow your programme, record activity and share supported progress updates with your Trainer when you choose.
Your Trainer provides exercise guidance, reviews progress and adjusts your programme. The app supports this relationship; it does not replace professional judgement.
A Trainer qualification does not itself confer medical or specialist dietary expertise. Seek the appropriate qualified professional for those needs. CMA software support covers technical issues; arrange coaching directly with your Trainer.
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