Help and support

CMA Fitness Coach Support

Clear guidance for Personal and Trainer Edition users.

Before contacting support

Please include

  • Personal or Trainer Edition
  • Application version
  • Your Windows or Android version and device model
  • What you were doing
  • The exact error wording
Product support

support@cmafitnesssolutions.com

Use this address for installation problems, application errors and technical questions.

Email support

Common questions

Useful starting points.

Does the application require an internet connection?

No. Normal day-to-day use is offline. Internet access is needed for Microsoft Store or Google Play downloads and updates, online food lookup and other online services you choose to use.

Where is my data stored?

Application data is stored locally on your Windows or Android device unless you deliberately export or back it up elsewhere.

Does Personal create training or nutrition plans?

Work with a qualified Personal Trainer using CMA Trainer to prepare and supply your programme, guide its use and review progress. Personal recording tools do not replace that professional support.

How is Trainer Edition obtained?

Windows Trainer 0.30.00.097 is published through Microsoft Store. Contact CMA about access and activation.

Your fitness partnership

Work with a qualified Personal Trainer.

CMA Personal is designed to work with a qualified Personal Trainer who uses CMA Trainer. Arrange this support before relying on the app for your training programme.

Start with guidance

Your Trainer discusses your goals and circumstances, prepares a suitable programme and supplies it through a supported CMA package.

Record and share

Use Windows or Android Personal to follow your programme, record activity and share supported progress updates with your Trainer when you choose.

Keep reviewing

Your Trainer provides exercise guidance, reviews progress and adjusts your programme. The app supports this relationship; it does not replace professional judgement.

A Trainer qualification does not itself confer medical or specialist dietary expertise. Seek the appropriate qualified professional for those needs. CMA software support covers technical issues; arrange coaching directly with your Trainer.

Ask about getting started